Skip to main content
Question

cloud.commvault.com down / upgrade?

  • June 29, 2023
  • 6 replies
  • 94 views

Michael Woodward
Certified Expert
Forum|alt.badge.img+13

Hi Community,

Trying to log into cloud.commvault.com today and getting the following:

 

 

It looks like there may be an upgrade / migration happening. Is there a way that these changes / updates can be communicated with a message prior? 

6 replies

Onno van den Berg
Community All Star
Forum|alt.badge.img+22

Issue still persists. Following authentication I'm redirected into the Cloud Command….


Damian Andre
Vaulter
Forum|alt.badge.img+24

Hey folks,

Apologies for this - we are aware of it and there is a fix being created and planned to be deployed soon.


Damian Andre
Vaulter
Forum|alt.badge.img+24

As a workaround, use this link: Login


Michael Woodward
Certified Expert
Forum|alt.badge.img+13

As a workaround, use this link: Login

That works for now,

I have to log in to “cloud.commvault.com” and authenticate via the partner portal, then paste the URL above in and I get the dashboard.


Forum|alt.badge.img+1

i would actually like to check on the new global user interface and see cloud command.
how to get access? is there a process to request it, or where to configure it on my own? 

thanks in advance,
Sebastian


Forum|alt.badge.img+14
  • Vaulter
  • June 29, 2023

I bypassed the issue yesterday following the banner instructions for the legacy Dashboard access: