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Question

Command Center dashboard error and displays nothing.

  • Apr 8, 2024 2:12 PM UTC
  • 7 replies
  • 232 views

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Command center dashboard is not displaying and showing errors. I turned off firewall and still giving the same error. it doesn’t matter if I access the command center from the server or different workstation, results are the same. Commvault server is virtualized if that info is any helpful

 

 

 

7 replies

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  • Author
  • Novice
  • Apr 8, 2024 6:54 PM UTC

I tried the solutions posted in other threads but none of them worked. :( 


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  • Vaulter
  • Apr 9, 2024 4:43 PM UTC

@Jacob.Acuna,

Please open a case with support to look at the issue.

Reqards,

Edward J Holowienka


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  • Author
  • Novice
  • Apr 9, 2024 9:24 PM UTC

ticket was opened. but support said it was a firewall issue :(


Erase4ndReuseMedia
Community All Star
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Just checking it off - but have you restarted the server, or at least the Commvault services?

Do you have any AV / Application Whitelisting software that could be interfering?


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  • Vaulter
  • Apr 10, 2024 12:45 PM UTC

@Jacob.Acuna,

I see that the case is still open and the CE is continuing to look at the issue. Please give them sometime to review and figure out the issue.

Regards,

Edward J Holowienka


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  • Author
  • Novice
  • Apr 10, 2024 1:29 PM UTC

Just checking it off - but have you restarted the server, or at least the Commvault services?

Do you have any AV / Application Whitelisting software that could be interfering?

it actually happened after restarting the server. i did a few restart after that and the services as well but nothing. i uninstalled AV to rule that out, firewall is open. so not sure what to do. 


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  • Author
  • Novice
  • Apr 10, 2024 1:30 PM UTC

@Jacob.Acuna,

I see that the case is still open and the CE is continuing to look at the issue. Please give them sometime to review and figure out the issue.

Regards,

Edward J Holowienka

Seems that’s all i can do right now.