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Command Center unavailable from new Web Server

  • 13 December 2022
  • 4 replies
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After a hardware refresh of the CommServe, we deployed a new Web Server to use it as our main web console/Command Center. We are able to use the new server’s URL for the web console, but it does’nt work for the AdminConsole/Command Center, we get a 404 error Not Found. The Command Center actually works if we enter the CommServe URL manually, but not with the new Web Server’s URL.

We tried to force the new Web Server’s URL on the CommServe object using the additional setting WebConsoleURL/CommServeDB.GxGlobalParam, but the Command Center is still unavailable. TomCat and IIS were restarted, on the CommServe and the new Web Server, but the Command Center will only work with the CommServe URL.

Anyone had a similar problem or have suggestions? 

 

 

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Best answer by LukeBrett 13 December 2022, 23:35

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@LukeBrett , can you confirm that nothing else is bound to port 80?

Userlevel 1
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Hello @Mike Struening , thanks for answering. No, nothing else is bound to port 80.

Userlevel 1
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Something must have gone wrong during the installation. I reverted the snapshot and reinstalled the packages and it works fine. Thanks @Mike Struening for your time!

Userlevel 7
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Funny thing is, that was the other go to fix 🤣

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