Skip to main content
commvault.com commvault.com
Solved

CommServe Server Windows Update Procedure

N
Byte
Forum|alt.badge.img+4

Hey

Is there documentation on the exact procedure for running the Windows Updates against the CommServe Windows Server. ie.

  1. Put CommServe in to maintenance mode.
  2. Stop all CommVault Services in Process manager.
  3. Run Windows updates.
  4. Reboot Server.
  5. Ensure all CV services are up and running.

Thanks

Neil

 

Best answer by christopherlecky

Neil Cooper wrote:

Hey

Is there documentation on the exact procedure for running the Windows Updates against the CommServe Windows Server. ie.

  1. Put CommServe in to maintenance mode.
  2. Stop all CommVault Services in Process manager.
  3. Run Windows updates.
  4. Reboot Server.
  5. Ensure all CV services are up and running.

Thanks

Neil

 

I’m sure something is floating around 

 

This is how I would approach it.

  1. Disable all job activity on the Comcell - 
  2. Suspend all running jobs
  3. Put media agents in maintenance mode.
  4. Stop all services in the process manager.
  5. check to make sure there are no Sidb2 processes running

Then do everything you need to do, once you are done do the same set of steps in reverse.

View original
    Did this answer your question?
    If you have a question or comment, please create a topic

    6 replies

    christopherlecky
    Byte
    Forum|alt.badge.img+17
    Neil Cooper wrote:

    Hey

    Is there documentation on the exact procedure for running the Windows Updates against the CommServe Windows Server. ie.

    1. Put CommServe in to maintenance mode.
    2. Stop all CommVault Services in Process manager.
    3. Run Windows updates.
    4. Reboot Server.
    5. Ensure all CV services are up and running.

    Thanks

    Neil

     

    I’m sure something is floating around 

     

    This is how I would approach it.

    1. Disable all job activity on the Comcell - 
    2. Suspend all running jobs
    3. Put media agents in maintenance mode.
    4. Stop all services in the process manager.
    5. check to make sure there are no Sidb2 processes running

    Then do everything you need to do, once you are done do the same set of steps in reverse.

    I blame auto-correct for all misspellings, grammatical errors, and half-baked opinions.
    Nikos.Kyrm
    1 person likes this
    • Nikos.Kyrm
      Nikos.Kyrm
    O
    Vaulter
    Forum|alt.badge.img+15
    • OrazanVaulter
    • Vaulter
    • 630 replies
    • May 4, 2022

    There is no official procedure for running Windows updates on Commvault clients.  I would say hat @christopherlecky  suggested should be fine. 

    N
    Byte
    Forum|alt.badge.img+4
    • Neil Cooper
    • Author
    • Byte
    • 24 replies
    • May 4, 2022

    Just to clarify my initial post. I’m only concerned with the procedure for applying Windows updates to the Commcell server itself and rebooting the Commcell server if required. Not the MA’s for CV clients.

    Thanks

    Neil

    O
    Vaulter
    Forum|alt.badge.img+15
    • OrazanVaulter
    • Vaulter
    • 630 replies
    • May 4, 2022

    Same process for the CommServe.  If there is no DDB on it, then disregard the part about the SIDB2 process.

    T
    1 person likes this
    christopherlecky
    Byte
    Forum|alt.badge.img+17

    I only mentioned media agents because you mentioned maintenance mode.

    There is no maintenance mode for the commserve, so it’s only a step if the commserve is also running as a media agent, and if it is running as a media agent there is a possibility there are DDB’s housed there.

    Essentially it’s just inclusive rather than exclusive.

     

    No harm in checking to see if an executable isn’t running when it never runs. 

    😉

    I blame auto-correct for all misspellings, grammatical errors, and half-baked opinions.
    T
    1 person likes this
    O
    Vaulter
    Forum|alt.badge.img+15
    • OrazanVaulter
    • Vaulter
    • 630 replies
    • May 4, 2022

    Agreed. Good luck and update this thread if there are any issues 😀

    christopherlecky
    1 person likes this
    • christopherlecky
      christopherlecky

    Most helpful members this week

    Terms & ConditionsCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings