Skip to main content
Solved

Commvault and SAML authentication


Forum|alt.badge.img+1

Hi,

I have configured SAML authentication on the Command center and an ADFS server for a domain.
Everything works but there is one small thing i don’t get to work.
If i logon and enter the username the redirect to the ADFS servers works but, i need to enter the username a second time. Is there an option to send the username with the SAML redirect?
 

Best answer by MFasulo

What feature release are you on, it shouldnt be prompting for username the second time.

View original
Did this answer your question?

10 replies

MFasulo
Vaulter
Forum|alt.badge.img+12
  • Vaulter
  • 175 replies
  • Answer
  • March 3, 2021

What feature release are you on, it shouldnt be prompting for username the second time.


Forum|alt.badge.img+1
  • Author
  • Bit
  • 2 replies
  • March 3, 2021
The version is 11.20.36

This is what i get with the command center:


This is what i get with other applications:
 

 

 
 

Mike Struening
Vaulter
Forum|alt.badge.img+23
Pieter wrote:


If i logon and enter the username the redirect to the ADFS servers works but, i need to enter the username a second time. Is there an option to send the username with the SAML redirect?
 

 @Pieter , to clarify, are you saying you enter your username, it redirects you to ADFS where you authenticate, then Command Center is making you re-enter those same credentials?

Or that you enter credentials at command center and have to re-enter at the ADFS redirect itself?

Does this behavior work the same way with your other applications using ADFS?


Mike Struening
Vaulter
Forum|alt.badge.img+23

@Pieter , following up to see if you’ve had a chance to look at my post above.

Thanks!


Mike Struening
Vaulter
Forum|alt.badge.img+23

@Pieter , gentle follow up to see if you’ve had a chance to look at this.


Forum|alt.badge.img+1
  • Author
  • Bit
  • 2 replies
  • April 8, 2021
Mike Struening wrote:
Pieter wrote:


If i logon and enter the username the redirect to the ADFS servers works but, i need to enter the username a second time. Is there an option to send the username with the SAML redirect?
 

 @Pieter , to clarify, are you saying you enter your username, it redirects you to ADFS where you authenticate, then Command Center is making you re-enter those same credentials?

Or that you enter credentials at command center and have to re-enter at the ADFS redirect itself?Does this behavior work the same way with your other applications using ADFS?
 

 
@Mike Struening 
Sorry for the late answer.

  1. I give in my username on the command center.
  2. The command center redirects to the ADFS login page.
  3. On the ADFS page i need to re-enter the username on the login page.

    With other software like office 365 i don’t need to re-enter my username.

Mike Struening
Vaulter
Forum|alt.badge.img+23

No problem, @Pieter !  I unmarked the Best answer accordingly.

To summarize then, we are not passing along the login attempt to the ADFS page.

Unless others have ideas, I would suggest opening a support case for this issue.  Let me know the case number so we can track and update this thread.


Mike Struening
Vaulter
Forum|alt.badge.img+23

@Pieter , did you get a chance to create an incident for this?  I searched for your name and not seeing anything recent.


Mike Struening
Vaulter
Forum|alt.badge.img+23

Hey @Pieter , wanted to follow up one more time tos ee if you either resolved this or opened a support case.

Thanks!


Mike Struening
Vaulter
Forum|alt.badge.img+23

Hey @Pieter , wanted to follow up one last (gentle) time to see if you either resolved this or opened a support case.

Thanks!


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings