Question

Commvault command center initial credentials

  • 1 April 2024
  • 3 replies
  • 28 views

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Hello

I installed commvault using CommvaultExpress_Media_11_34, I have selected:

  • Create a new CommCell
  • Create New Database

I saw message: Installation and configuration completed successfully with Command Center URL and Metrics Reporting URL.

I opened /commandcenterurl. However, no wizzard to configure initial credential appeared. Tried to used windows server credential but didn’t let me log in.

How can I login? 

 

Thanks


3 replies

Userlevel 4
Badge +10

Hi @victors ,

According to documentation;

https://documentation.commvault.com/v11/essential/quick_start_guide.html

 

After selecting to create a new database yo should have been prompted to enter your Commvault ID;

 

 

Did you not get such option? That should be your login credentials

Userlevel 2
Badge +9

@victors  Do you have any old DR dump which is required to be restored. 
You can restore the DB and use old credentials to login if this not new setup.

Else you should get the option to create new credentials when new DB was setup.

Userlevel 6
Badge +18


https://documentation.commvault.com/2024/essential/quick_start_guide.html

“When you access the Command Center for the first time after the installation completes, the Create new account wizard opens so that you can configure the administrator account for the Command Center.”

When I use FR32 media, the above wizard opens.
When I use FR34 media, I do NOT get the wizard.

Thanks,
Scott
 

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