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Hi,

 

I’m trying to integrate a Kubernetes (K8) Cluster with Commvault (CV), and it throws the following error.

I have checked the connectivity between the VSA server and the k8 cluster, they are talking to reach other.

Any idea?

 

Hi @TM Divya 

Thank you for the question and welcome to the Community!

Please would you confirm what version of Commvault you are running and your environment meets these Supported Configurations for Kubernetes.

The error suggests an issue with the credentials - are you able to confirm these credentials are correct separately?

Thanks,

Stuart


Thanks @Stuart Painter 

The Commvault version is 11.22.17 and the K8 Distribution is RKE.

Yes, I confirm the credential are correct. 

 

Thanks

Divya

 

 


Hi Divya

Checking Add the Kubernetes Cluster, does the user account have the cluster admin role assigned?

  1. From the navigation pane, go to Protect > Kubernetes.

    The Clusters page appears.

  2. Click Add cluster.

    The Add cluster page appears.

  3. In the API server endpoint box, enter the API server endpoint URL.

    Typically, the URL is https://kube-apiserver:kube-apiserver_port_number. If you do not know the URL, you can use the kubectl config view command.

  4. In the Name box, type a name for the cluster.

  5. Select the authentication method:

    • Service account: Enter the Kubernetes service account name, and then copy the token into the Service token box.

      A Kubernetes service account that is used to access Kubernetes must have the cluster admin role assigned.

    • User name and password: Enter the user name and password.

  6. From the Access node list, select the access node to use for the cluster.

    To configure a new access node for the cluster, click Configure access node.

  7. Click Save.

 

Thanks,

Stuart

 


Hi Stuart,

yes the service account has the admin role assigned. 

I have followed all the steps mentioned https://documentation.commvault.com/commvault/v11/article?p=129223.htm and the ones you have mentioned above (from the Commvault document) as well.

Is there any specific requirement or configuration addon’s needed when Commvault is integrated with RKE? 

 

Thanks

Divya 

 


@TM Divya , I asked around a few guys here and the consensus was to open a support case.  I’m not seeing anything matching your exact issue and error in our database.


@TM Divya , can you confirm if you were able to open a support case and get an answer (and what the answer was)?

Thanks!


Hi Stuart,

yes the service account has the admin role assigned. 

I have followed all the steps mentioned https://documentation.commvault.com/commvault/v11/article?p=129223.htm and the ones you have mentioned above (from the Commvault document) as well.

Is there any specific requirement or configuration addon’s needed when Commvault is integrated with RKE? 

 

Thanks

Divya 

 

Hello @TM Divya ,

Can you confirm whether you have HTTP Proxy enabled on the Commserve?  

https://documentation.commvault.com/commvault/v11/article?p=58982.htm

If you do have HTTP proxy enabled, can you test and add the following additional setting to your VSA proxy, please?

httpProxyName
Category: VirtualServer
Type: String
Value:  0.0.0.0

Instructions on adding an additional setting:  https://documentation.commvault.com/commvault/v11/article?p=8681.htm

Regards,

Dan


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