Answer

Commvault logon SSO stuck

+13

Hello,

I have enabled SSO on commserve. Today when I try to connect, it is stuck at : Logged in. Initializing UI

I have restarted services.

How to force to connect in local mode to troubleshoot ?

Thanks !

Best answer by Sebastien Merluzzi

Hi @Bloopa,

You can press cancel and then it will give you the option.

Please check webconsole.log and webserver.log.

Best Regards,

Sebastien Merluzzi

+14

Hi @Bloopa,

You can press cancel and then it will give you the option.

Please check webconsole.log and webserver.log.

Best Regards,

Sebastien Merluzzi

+9

Please review EvMgrS.log from the Commserve during logon attempts.

+13

Hi @Bloopa,

You can press cancel and then it will give you the option.

Please check webconsole.log and webserver.log.

Best Regards,

Sebastien Merluzzi

I have loggued with local admin then logout then log in again with sso and now it is ok !

Thanks to all !

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