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CommVault SLA Report

  • December 20, 2024
  • 2 replies
  • 17 views

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Hello, 

I have 1 Client with the following agents VSA and SQL Agent we use CV11.32.73. 

A VSA Backup runs every day. 
The SQL Agent discovered 3 instances. 
On one instance a sql backup runs every day.
The two other instances has no scheduler and storage policy. 

I looked at SLA Report but I cannot find these instances. 
I don't use "Exclude from SLA" at sql subclient or client group level.

 

When I look into commandcenter protect - databases I see the two instances with SLA status “Excluded”

Can anyone tell me why SLA Report don't show me the two instances? 

Roland

2 replies

Damian Andre
Vaulter
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  • Vaulter
  • 1287 replies
  • December 20, 2024

Are you backing up SQL via application aware method from VSA - i.e do you have database backups scheduled or are they performed during the VM backup?

Individual apps may not be part of the SLA report if you are protecting them with VSA rather than a discrete agent-based backup.


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  • Author
  • Byte
  • 7 replies
  • December 23, 2024

Hello 
thank you for your reply. 
We don't backup SQL via application aware method from VSA. 
We only use agent based backup.

 

I looked for a report which can show me installed agent and don't have a storagepolicy or schedule policy. 
So I was able to determine is this correct or not and it was an easy way to excludes this from the sla report.
This was at the past, now the sql instances was excluded automatically.  (It looks like so)
The problem is, the os admin has installed 2 instances, sql agent discovered it, but we don't know that they has no scheduler and storagepolicy. (It was exclued automatically) 

Maybe anyone can tell me a report which show me "Subclients without schedules or storage policy" and there is any easy way to exclude it from the report?  


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