Commvault Vmware 7 backup missing /opt dir contents (possibly others). I discovered this while trying to restore files (guest files) . I then did a full vm restore out of place and the files are not there uner /opt
This is a serious issue haw can i ensure all files are backed up?
I did for a full backup still same issue
I did , no resolution for over a week was hoping maybe someone in the support community could help
got it - what is the ticket # ?
Is /opt a directory under the root file system, or is it an add-on disk? e.g. Physical RDM.
https://documentation.commvault.com/2023e/essential/backups_for_vmware.html
Note section for “Data You Cannot Backup” to see if your /opt falls under one of them.
You mention no resolution for over a week. Do you have a support case open already?
Thanks,
Scott
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