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Commvault VSS Provider Services


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Hi all!

On our Windows Media Agents i noticed that there are two Commvault Services installed where the startup type is set to “manual”.

  • Commvault VSS Provider Service
  • Commvault VSS Hardware Provider Service

Does that mean that CV will only start these services as needed? When are those services needed?

Is there a Service description for WIndows on what each service does in general?

Thanks in advance for any input.

Best answer by Sebastien Merluzzi

HI @Alex Zett ,

This is used when you run File System, DDB, Block level Backups for ex:

https://documentation.commvault.com/2022e/expert/18457_enabling_volume_shadow_service_vss_for_windows_file_system_backups.html

https://kb.commvault.com/article/54300

You can see all the Commvault Services and Descriptions here:

https://documentation.commvault.com/commvault/v11_sp20/article?p=8569.htm

Best Regards,

Sebastien Merluzzi

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HI @Alex Zett ,

This is used when you run File System, DDB, Block level Backups for ex:

https://documentation.commvault.com/2022e/expert/18457_enabling_volume_shadow_service_vss_for_windows_file_system_backups.html

https://kb.commvault.com/article/54300

You can see all the Commvault Services and Descriptions here:

https://documentation.commvault.com/commvault/v11_sp20/article?p=8569.htm

Best Regards,

Sebastien Merluzzi


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Hi CV Team,

I have the same issue.Intermittently these two services go down.Our observability team have configured an Alert, when these services are down we get Alert notification.Every time we have to manually start these two services.

Can these services be changed from “Manual” to “Automatic”?

 


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