Question

Could not create production Checkpoint

  • 28 February 2023
  • 3 replies
  • 333 views

Userlevel 2
Badge +12

Hi All,

 

short question. We are using VSA for hyper-v in some jobs some vms are reporting failed to create production checkpoint but the hole job is shown as completed without errors. 

 

is there an way to change that ? We would like to see this jobs as completed with errors in the jobsum report and not as completed.

 

thanks


3 replies

Userlevel 6
Badge +15

Good afternoon.  Can you tell me if you are using v1 or v2 VSA?  What error is being given for the failure to create a checkpoint?  Are you using a shared vhdx?

Userlevel 2
Badge +12

Hey orazan,

 

this question is not regarding the failure it is how can we make this error visible. The customer request is how can we make sure that in the backup job sum report this jobs are shown aus completed with errors.

 

I know from vmware this key:

 

https://documentation.commvault.com/additionalsetting/details?name=%22ignoreQuiesceGuestErrors%22&id=4460

 

I will try this key on one of the access nodes

Userlevel 2
Badge +12

the key did not help. The jobs are still shown as completed. Do you have an idear how can we make this “problem” visabel in the backup job summery report ?

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