Critical event: Index Cache [exes_plan_Primary_26_Cache36] was taken offline because the free space [1714 MB] is less than the threshold [5120 MB]. Reporting MediaAgent: []

Question

Hi,I have received the following critical errors related to one of our clients, how can i solve?ThksDario Critical			279225			 			03/20/2022 16:10:28			MediaManager			win-commserve			32:218			Index Cache [exes_plan_Copy-2_31_Cache43] was taken offline because the free space [1714 MB] is less than the threshold [5120 MB]. Reporting MediaAgent: []		Critical			279224			 			03/20/2022 16:10:28			MediaManager			win-commserve			32:218			Index Cache [exes_plan_Copy-2_31_Cache42] was taken offline because the free space [1714 MB] is less than the threshold [5120 MB]. Reporting MediaAgent: []		Critical			279223			 			03/20/2022 16:10:28			MediaManager			win-commserve			32:218						Index Cache [exes_plan_Primary_26_Cache36] was taken offline because the free space [1714 MB] is less than the threshold [5120 MB]. Reporting MediaAgent: []

Mike Struening · Accepted Answer

Sharing your solution:I solved it by extending the disk assigned to deduplication.

Mike Struening · Answer

@DarioV, looks like your Index Cache is nearly out of space.Can you move it to a larger drive?Instructions are found here:https://documentation.commvault.com/11.25/expert/10730_changing_location_of_index_cache_directory_indexing_version_1_and_indexing_version_2_01.html

Critical	279225	03/20/2022 16:10:28	MediaManager	win-commserve	32:218	Index Cache [exes_plan_Copy-2_31_Cache43] was taken offline because the free space [1714 MB] is less than the threshold [5120 MB]. Reporting MediaAgent: []
Critical	279224	03/20/2022 16:10:28	MediaManager	win-commserve	32:218	Index Cache [exes_plan_Copy-2_31_Cache42] was taken offline because the free space [1714 MB] is less than the threshold [5120 MB]. Reporting MediaAgent: []
Critical	279223	03/20/2022 16:10:28	MediaManager	win-commserve	32:218	Index Cache [exes_plan_Primary_26_Cache36] was taken offline because the free space [1714 MB] is less than the threshold [5120 MB]. Reporting MediaAgent: []

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