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Dedupe disk media, There is not enough space on the disk.

  • October 2, 2023
  • 7 replies
  • 2416 views

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Hi,

We’re running ver: 11.32.6 since a week back.
Now we’re getting the following error for one of our MA’s.

“Error Code: [13:244]
Description: [Media write operation failure] [Dedupe disk media] [There is not enough space on the disk.]
Source: xxxx, Process: cvd”

 

When I check disk we’ve got a bit over 2.2TB free space on disk which equals to 56% free disk.

 

Best answer by Onno van den Berg

@PatricG not sure if you upgraded an existing production environment to FR11.32.6, but if that is the case than please make sure to go to the latest maintenance release soon as FR11.32.6 was the initial release and it received the GA status based on MR20. 
 

https://documentation.commvault.com/2023e/expert/160680_list_of_maintenance_releases_for_commvault_platform_release_2023e_01.html

If you go through the list than you'll notice you are missing a massive amount of fixes. 

7 replies

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Hello @PatricG 

It may be best to get a Support Case opened so we can review the full set of logs and configuration in a staged database.

 

Thank you,

Collin


Onno van den Berg
Commvault Certified Expert
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  • Commvault Certified Expert
  • Answer
  • October 3, 2023

@PatricG not sure if you upgraded an existing production environment to FR11.32.6, but if that is the case than please make sure to go to the latest maintenance release soon as FR11.32.6 was the initial release and it received the GA status based on MR20. 
 

https://documentation.commvault.com/2023e/expert/160680_list_of_maintenance_releases_for_commvault_platform_release_2023e_01.html

If you go through the list than you'll notice you are missing a massive amount of fixes. 


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  • Author
  • Byte
  • October 4, 2023

@Onno van den Berg That’s true. I’ll do that and see if the mentioned problem dissapers before opening a case.

 

Thank you for taking time.


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  • Author
  • Byte
  • October 5, 2023

The problems are still there after upgrading to v.11.32.20
So I opened a case for it.
I’ll try to get back with our findings after the case is solved. 


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  • Vaulter
  • October 5, 2023

The problems are still there after upgrading to v.11.32.20
So I opened a case for it.
I’ll try to get back with our findings after the case is solved. 

@patricG, could you please let me know the ticket. I am also working on a similar case, would love to have a look

 


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  • Author
  • Byte
  • October 6, 2023

@Srabani Das I happely share it with you. Though our support goes through Fujitsu for some reason I only can guess.
The ticket at Fujitsu is: W668485965.

I’ll get back with a ticket from Commvault if/when it get raised to them.


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is there any resolution did you find for this issue because we are also getting same error 

if anything please share

 

We’re running ver: 11.32.63 since 3 weeks 
Now we’re getting the following error for one of our MA’s.

“Error Code: [13:244]
Description: [Media write operation failure] [Dedupe disk media] [There is not enough space on the disk.]
Source: xxxx, Process: cvd”