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DIAG Discover Failed

  • June 24, 2022
  • 4 replies
  • 754 views

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HI teams,

 

We move to Exchange 2016 DAG from an exchange 2010 DAG.

I try to reinstall a new DAG Client but i’ve a ‘DAG Discover Failed’ Error.

Try Automatic and Manuel selection...No way

Any Idea ?

 

Best answer by Scott Reynolds

It's possible if there is something misconfigured with the DAG or its not completly setup. But from the CV side we would have to see the logs to know what is failing.

However, I would check the account that is configured first. 

It could just be failing as that account does not have access to query AD to get DAG info. See if that is domain admin account or add one and try again.

https://documentation.commvault.com/11.26/expert/17035_changing_dag_client_user_accounts.html

Also have you tried to discover databases in the Content tab does that complete?

4 replies

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Hello @virgil 

Do you have all the DAG member servers configured on the DAG client under the following location?

https://documentation.commvault.com/11.24/expert/17028_adding_new_exchange_dag_member_server.html


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  • Author
  • Novice
  • June 27, 2022

@Scott Reynolds , yes i’ts done.

could this be due to an exchange configuration problem?

Regards


Forum|alt.badge.img+14

It's possible if there is something misconfigured with the DAG or its not completly setup. But from the CV side we would have to see the logs to know what is failing.

However, I would check the account that is configured first. 

It could just be failing as that account does not have access to query AD to get DAG info. See if that is domain admin account or add one and try again.

https://documentation.commvault.com/11.26/expert/17035_changing_dag_client_user_accounts.html

Also have you tried to discover databases in the Content tab does that complete?


Mike Struening
Vaulter
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Hi @virgil , hope all is well.

Following up to see if @Scott Reynolds ‘s advice helped resolve your issue.

Thanks!