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Documentation -> expert view -> down?


Bart
Byte
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Trying expert view in the documentation, but after clicking sign in , there is an internal server error. Link I used:  https://developer.commvault.com/11.22/expert/index.html

Known problems @ commvault?

 

Expert view logon

 

Best answer by Mike Murawinski

Hi @Bart and @Stuart Painter,

Thank you for bringing this to our attention. There was an issue authenticating expert documentation from certain Commvault subdomains. We fixed the issue, and now you should be able to log in to expert documentation from documentation.commvault.com, docs.commvault.com, and developer.commvault.com.

Apologies for the inconvenience. Please do let me know if you experience any further issues with the documentation site.

Thanks,

Mike

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7 replies

Forum|alt.badge.img+15

Hi @Bart 

Thank you for letting us know, I am seeing something similar.

I can access Expert Documentation internally, but externally there appears to be an issue with authentication as login is required to read Expert content.

I’ll raise this internally and let you know once this is resolved.

Thanks,

Stuart


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Hi @Bart 

Looks like authentication is working again now, are you able to login?

This came online whilst I was checking internally, even before I flagged with the Documentation team, so looks like a brief temporary issue.

Thanks,

Stuart


Bart
Byte
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  • Author
  • Byte
  • 141 replies
  • March 17, 2021

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Ah yes, I’m seeing the same behaviour. My tests earlier were successful with FR23.

I have raised this with the Documentation team.

Thanks,

Stuart


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Hi @Bart 

I am now getting successfully redirected to login for FR21, 22 and 23.

Are you able to login successfully to Expert Documentation now?

Thanks,

Stuart


Bart
Byte
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  • Author
  • Byte
  • 141 replies
  • March 17, 2021
Stuart Painter wrote:

Hi @Bart 

I am now getting successfully redirected to login for FR21, 22 and 23.

Are you able to login successfully to Expert Documentation now?

Thanks,

Stuart

 

Yes, it works.


Forum|alt.badge.img+1

Hi @Bart and @Stuart Painter,

Thank you for bringing this to our attention. There was an issue authenticating expert documentation from certain Commvault subdomains. We fixed the issue, and now you should be able to log in to expert documentation from documentation.commvault.com, docs.commvault.com, and developer.commvault.com.

Apologies for the inconvenience. Please do let me know if you experience any further issues with the documentation site.

Thanks,

Mike


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