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Question

Dr backup

  • April 6, 2023
  • 7 replies
  • 303 views
A
Novice
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Hello,

Dr backup is configured with the below location.

\\ip\h$\Commserve_DR 

This is basically a Media Agent (windows) and in H drive I am storing the metadata to this location.

When I click on the browse option and give the username and password, it says incorrect username or password. I have given the correct username and password but still its giving error. How can I get the correct username and password?

There is one option to change the username and I did that also but still its not working.

 

Also Upload backup metadata to Commvault cloud - It creates a air-gap copy of metadata but where it exactly store? Is there any cost of storing the metadata on Commvault cloud. How to access this metadata whenever required?

 

Also Upload backup metadata to Cloud library - It creates a air-gap copy of metadata. I can select any Cloud library but where it is exactly store? How to access the metadata? 

 

Retention of drbackup is 5 days so same applicable to Commvault Cloud and Cloud library ? 

    7 replies

    O
    Vaulter
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    • OrazanVaulter
    • Vaulter
    • April 12, 2023

    Commvault uses the credentials provided to access a UNC share.  Are you able to access the UNC path in Windows Explorer using those credentials?

    A
    Novice
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    • AjinkyaNovice
    • Author
    • Novice
    • April 12, 2023

    Hi Orazan,

    I can login to the windows server where the Dr backup store. I can access the UNC path without credentials.

    C
    Novice
    • CelineNovice
    • April 26, 2023

    Hello, 

    I face the same problem with DR Backup. Did you solve it please ? 

    A
    Novice
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    • AjinkyaNovice
    • Author
    • Novice
    • April 26, 2023

    @Celine - No, I am still checking on it.

    C
    Novice
    • CelineNovice
    • April 26, 2023

    Hello, 

    I you can open \\ip\h$\Commserve_DR from the Commserve with credentials that you use to login into the Commerve server, you can use this user\password as the bydefault password ans used it to browse and perform your DR Backup job.

    Zubair Ahmed Sharief
    Vaulter
    Forum|alt.badge.img+11

    Hello @Ajinkya 

    Answer for below question in the link
    Also Upload backup metadata to Commvault cloud - It creates a air-gap copy of metadata but where it exactly store? Is there any cost of storing the metadata on Commvault cloud. How to access this metadata whenever required?

    Uploading DR Backups to Commvault Cloud Services Portal

     

    Retention of drbackup is 5 days so same applicable to Commvault Cloud and Cloud library ? 

    Retention on cloud library is governed by the SP settings. 

    Retention for Commvault cloud is as follows - The last successful DR backup copy of the day for the last 5 days, with the latest Differential copies (if any) are retained in the cloud for 7 days.

     

    For the login issue - suggest to open a case for the same

    “Never settle for anything less than your best.” — Brian Tracy
    Ralph
    Vaulter
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    • RalphVaulter
    • Vaulter
    • April 27, 2023

    @Ajinkya I saw you’re using an admin share (h$) of a MediaAgent for this.
    Please, don’t do that.
    https://kb.commvault.com/article/72274

    L
    Michael Woodward
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