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Question

Email recall Issue application not found

  • February 21, 2025
  • 4 replies
  • 52 views

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Hi 

 

when i recall my cleaned up email always i stuck in login  page 

 

get applications not found . 

 

 

4 replies

dude
Community All Star
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  • Community All Star
  • February 21, 2025

There is not much information here, but from the screenshot I would assume your webconsole is not working properly. Can you access your webconsole? is that up and functional?


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  • Author
  • Novice
  • February 21, 2025

web server and console working properly 


dude
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  • Community All Star
  • February 21, 2025

Ok…..can you go to the webconsole and look at the webconsole.log and try to access the application again. That will generate new errors. can you post here?


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  • Author
  • Novice
  • February 22, 2025

webconsole logs  from recall host 

 

 3336 7 02/22 14:33:03 ### 10.164.56.176   INFO  LoginHandler:?:? - User: Commvault test logged in successfully.
 3336 7 02/22 14:33:03 ### 10.164.56.176   WARN  ClientManager:?:? - User name not found for ClientList cache context
 3336 9 02/22 14:33:04 ### 10.164.56.176 17 WebConsole INFO  BlockApplicationsFilter:?:? - Access to application 'PathNotWhitelisted' blocked.
 3336 9 02/22 14:34:58 ### 10.164.56.176   INFO  AuthFilter:doFilter:579 - Login happens via Identity SSO
 3336 1 02/22 14:34:59 ### 10.164.56.176   INFO  LoginHandler:buildRequestObject:1758 - Attempting login for user: .
 3336 1 02/22 14:34:59 ### 10.164.56.176   INFO  LoginHandler:handleLoginResp:731 - User: Commvault test logged in successfully.
 3336 1 02/22 14:35:00 ### 10.164.56.176   WARN  ClientManager:?:? - User name not found for ClientList cache context
 3336 7 02/22 14:35:03 ### 10.164.56.176 24 WebConsole INFO  BlockApplicationsFilter:doFilter:101 - Access to application 'PathNotWhitelisted' blocked.