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Error after upgrade

  • April 7, 2022
  • 2 replies
  • 96 views

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Hello, I have upgraded from version 11.25 to 11.26 in the normal way.Unfortunately, the system has completely stopped running, when I try to start the Commcell Console it cannot find the javaw.exe file. How to proceed with the repair?
Thank you.

Best answer by Wayn

After various attempts to correct the installation, which always resulted in some error, it helped to run Feature Release 11.25 - Commvault. This detected the incomplete installation and fixed everything successfully.
Thank you.

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2 replies

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@Wayn 

Ar you starting the Commcell Commcell Console from Start Menu > Commvault?

 

You can run Setup.exe and select Repair Existing Instance:

 

 

Best Regards,

Sebastien


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  • Author
  • Novice
  • Answer
  • April 8, 2022

After various attempts to correct the installation, which always resulted in some error, it helped to run Feature Release 11.25 - Commvault. This detected the incomplete installation and fixed everything successfully.
Thank you.