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Error backup Sharepoint

  • January 13, 2023
  • 7 replies
  • 459 views

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Hi,
i try to backup my Sharepoint 2013 server. Last backup runs on 21.12.2022.
Now if i try to browse to file agent or sharepoint agent i get this error like at the attachment.
Commvault version is 11.28.44.
Other agents works fine.

Any idea why i can’t get access?

Regards
Dennis
 

Best answer by Dennis

Problem solved. Reinstalling the client commvault software…...

7 replies

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@Dennis I do not think the attachment upload worked correctly as it does not load, maybe you could try and paste it in the content?


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  • Author
  • Novice
  • January 13, 2023

Attachment again :-)


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Thanks

From the error I am guessing this is Sharepoint onprem server

99% of the time this error is because the account does not have all required permissions.

Requirements for the account are listed here:

https://documentation.commvault.com/2022e/expert/57645_sharepoint_server_properties_general.html

Once setup you can run the validate account to confirm it has access.

 

If you are still having issue might need to review logs probably best to open a support case for deeper review.


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  • Author
  • Novice
  • January 13, 2023

On this client i get the error on fileagent too.
Not a Sharepoint problem only.


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Okay than it appears there is some communications issues or something similar.

You can run a check readiness on the client machine. That might help point to the failure.

Otherwise it is best to open a case for review.


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  • Author
  • Novice
  • January 13, 2023

Thats the result. I don’t find it out why the communication is not ready to this client. We have much clients in the same vlan and they works fine.


Forum|alt.badge.img+13
  • Author
  • Novice
  • Answer
  • January 13, 2023

Problem solved. Reinstalling the client commvault software…...