Answer

Error Code: [24:64] Description: There was nothing to restore - subclient(s) not backed up

Forum|Forum|3 years ago
April 11, 2022
1 reply
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Sdmatos
Novice

Hi,

I'm getting the error [24:64] Description: There was nothing to restore - subclient(s) not backed up.

When I do the restore of the virtual machine the restore works normally, but when I restore the guest files and folder, the commvault shows this error.

I can also browse the files normally, does anyone have any idea what might be going on? restores are for Nutanix AHV.

Best answer by Mike Struening

@Sdmatos , this is indicating that the type of content you are trying to restore was not backed up based on your configuration. It sounds like the node or cluster as a whole is getting backed up, but not anything file level.

Here’s the Expert level docs:

https://documentation.commvault.com/11.26/expert/31602_nutanix_acropolis_hypervisor_ahv.html

The Essential docs do say we can restore file level, though I’m not seeing anything detailing the configuration requirements, or restore methods:

https://documentation.commvault.com/11.26/essential/121686_nutanix_ahv.html

Can you confirm how you are backing up the AHV nodes?

If you have a question or comment, please create a topic

+22

Mike Struening
Vaulter
Answer
Forum|Forum|3 years ago
April 12, 2022