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Exchange DAG Databases are not being discovered correctly

  • 3 August 2021
  • 4 replies
  • 479 views

Userlevel 4
Badge +11
  • Commvault Certified Expert
  • 83 replies

Hello guys,

 

I need your help.

 

The Customer has an Exchange DAG pseudo-client with subclient ‘databases’ configured as a subclient that contains all DAG databases.

They have removed some databases from Exchange DAG nodes (on server level).

However, after click on ‘Discover’ button, deleted databases are still visible as a content.

 

 

The CS and Exchange nodes are running 11.20.46. Exchange version is 2016.

 

I cannot find any hotfix regarding to this issue.

 

As a workaround, the Customer put deleted databases to default subclient and disabled activity on subclient level.

 

Any ideas how to fix it?

 

Rgds,

Kamil

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Best answer by Mike Struening RETIRED 3 August 2021, 16:07

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4 replies

Userlevel 7
Badge +23

@Kamil W , I’ll look into this for you, though I know we keep content around even if they are deleted (because they might be down and coming back later).

You’re essentially looking to have content ‘undiscovered’ if I understand?

Userlevel 7
Badge +23

@Kamil W , confirmed the above is correct.  We don’t ‘forget’ databases.  Moving them to a separate subclient is the right path.  We don’t want to lose that discovery so we err on the side of caution.

Userlevel 4
Badge +11

Many thanks Mike! I can always count on you :)

 

Rgds,

Kamil

Userlevel 7
Badge +23

Happy to help!!!

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