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Exchange Mailbox Agent (M365) - Spool Copy

  • June 26, 2026
  • 1 reply
  • 14 views

Erase4ndReuseMedia
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Can the Exchange Mailbox Agent be associated with a Storage Policy configured for Spool Copy (on the Primary Copy)? 

Would recoveries be impacted?

1 reply

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  • Vaulter
  • June 27, 2026

Hi ​@Erase4ndReuseMedia 

Good day!

Yes, technically a Storage Policy with Spool Copy enabled on the Primary Copy can be associated.
However, it is not recommended for Exchange Mailbox Agent backups.

Spool copy is not a persistent backup copy, It acts like a temporary staging area, Data is immediately aged/pruned once Aux Copy runs Data exists only until it is copied to another synchronous copy


For Exchange Mailbox Agent: Restore operations depend heavily on Primary copy

Commvault explicitly supports recovery from secondary copies when primary is unusable

 

Recommended Design (Best Practice)

 

For Exchange Mailbox Agent:

  • Primary Copy → Standard (non-spool) copy with retention
  • Secondary Copy → Long-term or DR copy

Reference

Recovering Data From Secondary Copy for Exchange Mailbox