Oi pessoal!
Estou tendo um problema com meus jobs, está dando erro de rede ao fazer uma verificação de prontidão no agente de mídia, eles apresentaram o seguinte erro abaixo
Obs: quando entrei na mídia, o serviço commvault está ok.
Answer
failed to connect to media agent commvault
+5Best answer by Sean Crifasi
Is cvping on 8400 successful from the source client to that media agent?
If so, I recommend creating a new case and uploading Commserve logs and Database with the logs for the media agent and the source client. Please specify the example jobid/timestamp as this will assist the engineer in identifying the issue during log review.
Regards,
sean
If you have a question or comment, please create a topic
+9- Vaulter
Hi
If you connect to that machine in question, are the services up and running?
+5Hi Sean,
Yes, I restarted the services and rebooted the server, the checkreadiness worked, but the jobs continue with this error
when giving a ping the client has no connection problems
+9- Vaulter
- Answer
Is cvping on 8400 successful from the source client to that media agent?
If so, I recommend creating a new case and uploading Commserve logs and Database with the logs for the media agent and the source client. Please specify the example jobid/timestamp as this will assist the engineer in identifying the issue during log review.
Regards,
sean
+22- Vaulter
Thanks!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.