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Oi pessoal!

Estou tendo um problema com meus jobs, está dando erro de rede ao fazer uma verificação de prontidão no agente de mídia, eles apresentaram o seguinte erro  abaixo

 

 

Obs: quando entrei na mídia, o serviço commvault está ok.

 

Hi @marcelo bernardes fernandes 

If you connect to that machine in question, are the services up and running?

Hi Sean,

Yes, I restarted the services and rebooted the server, the checkreadiness worked, but the jobs continue with this error

 

 

when giving a ping the client has no connection problems

Is cvping on 8400 successful from the source client to that media agent?

If so, I recommend creating a new case and uploading Commserve logs and Database with the logs for the media agent and the source client. Please specify the example jobid/timestamp as this will assist the engineer in identifying the issue during log review.

Regards,
sean

@marcelo bernardes fernandes , were you able to open a case for this, or get it resolved otherwise?

Thanks!

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