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[Failed to establish [DM2] database connection]

  • June 14, 2022
  • 1 reply
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Upgrading from 11.24 to 11.26 and the upgrade partially succeeded however failed at the ‘Installing updates’ phase with the below;

Partial Updates (nvCount=0): 12276 15116 06/09 15:54:47 ### Job ID: 0 12276 15116 06/09 15:54:47 ### Status: 1140850803 12276 15116 06/09 15:54:47 ### ------------------------------------------------------------------------------------------------- 12276 15116 06/09 15:54:47 ### Stopped during initialization with localized message: [Failed to establish [DM2] database connection] 12276 15116 06/09 15:54:47 ### ##################################################################### 12276 15116 06/09 15:54:47 ### ## InstallUpdates.exe EXITING (1) ## 12276 15116 06/09 15:54:47 ### #####################################################################

I am currently unable to login to the SQL Server Instance to check the DM2 DB using Windows Authentication and SQL Server Authentication despite having all the correct credentials and permissions and using local Admin.

Can the ‘SA’ password be recovered from the CSDB?

 

Best answer by Jos Meijer

You can ask support to decrypt the password.
They can extract a hashed password from the registry

1 reply

Jos Meijer
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  • Community All Star
  • Answer
  • June 14, 2022

You can ask support to decrypt the password.
They can extract a hashed password from the registry