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Question

Failed to get index information from previous backup VM

  • September 30, 2023
  • 1 reply
  • 662 views

Alvian
Novice
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Hello i have a error with :  
Cannot get information index drom previous backup when backup VM 

Any ideas for solve this case?

1 reply

Rajiv
Vaulter
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  • Vaulter
  • October 3, 2023

Hello @Alvian 

Could you please run a full backup and then run an incremental backup and see if that helps?

If it does not, please try to browse the VM backup from the last successful backup and confirm if you are able to see the data? A browse of the backups should initiate a Index reconstruction job.

Best,

Rajiv Singal