Hello
I received this message in the event viewer :
Do you have any ides to solve this issue ?
Thank you!
Hello
I received this message in the event viewer :
Do you have any ides to solve this issue ?
Thank you!
If you have access to the support portal website (support.commvault.com), login then access this article:
https://support.commvault.com/Article/Details/64369
If the logs show the same failures in the symptoms section, then attempt the solution steps:
Disable the built in sd card reader or cdrom (when applicable) in the BIOS/UEFI (preferable as its harder for it to get enabled again accidently) or in windows device manager (not preferable as could be enabled again more easily)
If using a HP server also see https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-a00072259en_us
Regards,
Chris
Hello
Have there been any hardware changes with the library? Has anything been serviced or replaced?
Thank you,
Collin
Hello @Chris Hollis
thanks for your answer, it is Tape library not sd card , do you have an idea how can I solve this issue?
its library of HP LTO9 .
@Collin Harper There is no changes in the library .
Thank you!
Can you check the following:
Thank you,
Collin
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.