Hi All
i’m new to the commvault,anyone facing this kind of issue.In the process manager > failover assisant tab it didn't show any status.There is pasif and active was configured for this
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 Also found this from log. Anyone can help me identify issue from this log
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12400 1 Â Â 04/12 12:40:26 ### ### MainWindowViewModel.InitGxMainWindow() - ---------------------------------------------------------------------------------------------
12400 1 Â Â 04/12 12:40:26 ### ### MainWindowViewModel.InitGxMainWindow() - Initializing GxAdmin MainWindow
12400 1 Â Â 04/12 12:40:26 ### ### MainWindowViewModel.InitGxMainWindow() - GxAdmin launched from instance Instance002
12400 1 Â Â 04/12 12:40:26 ### ### MainWindowViewModel.InitGxMainWindow() - GxAdmin Multi instance mode is set to : Disabled
12400 1 Â Â 04/12 12:40:26 ### ### GxClientInfo.GetSimpanaInfo() - Getting Data for instance: Instance002
12400 1 Â Â 04/12 12:40:26 ### ### GxClientInfo.GetServicePack() - Service Pack : SP16Â
12400 1 Â Â 04/12 12:40:26 ### ### GxClientInfo.GetSimpanaInfo() - Successfully read data for instance: Instance002
12400 1 Â Â 04/12 12:40:26 ### ### MainWindowViewModel.InitGxMainWindow() - Successfully initialized GxAdminV2 MainWindow
12400 5 Â Â 04/12 12:40:26 ### ### PluginTabViewModel.PluginTabViewModel() - Initializing Plugin tab for instance Instance002
12400 12 Â Â 04/12 12:40:26 ### ### RegisterMeViewModel.RegisterMeViewModel() - Successfully initialized register me tab for instance Instance002
12400 11 Â Â 04/12 12:40:26 ### ### LoggingTabViewModel.LoggingTabViewModel() - Initializing logging tab for instance: Instance002
12400 13 Â Â 04/12 12:40:26 ### ### StreamsViewModel.StreamsViewModel() - Initializing streams tab for instance: Instance002, Streams orientation : 1
12400 5 Â Â 04/12 12:40:26 ### ### GxPluginCtrl.IsVpnRouterSelected() - Error opening registry SOFTWARE\CommVault Systems\Galaxy\Instance002\Local
12400 5 Â Â 04/12 12:40:26 ### ### PluginTabViewModel.PluginTabViewModel() - Successfully initialized VPN tab for instance Instance002
12400 16 Â Â 04/12 12:40:26 ### ### TroubleShootingTabViewModel.TroubleShootingTabViewModel() - Initializing Troubleshooting tab for instance Instance002
12400 10 Â Â 04/12 12:40:26 ### ### ProcessTabViewModel1.ProcessTabViewModel1() - Initializing Processes tab for instance Instance002
12400 16 Â Â 04/12 12:40:26 ### ### TroubleShootingTabViewModel.TroubleShootingTabViewModel() - Dump count read from app default : 3
12400 4 Â Â 04/12 12:40:26 ### ### GeneralTabViewModel.GeneralTabViewModel() - Initializing general tab for instance: Instance002
12400 16 Â Â 04/12 12:40:26 ### ### TroubleShootingTabViewModel.TroubleShootingTabViewModel() - Dump folder read from app default : C:\Program Files\Commvault\ContentStore2\Log Files
12400 11 Â Â 04/12 12:40:26 ### ### GxModConfigs.GetSimpanaModulesLogList() - Found 26 configurable simpana logs in the Log Files folder for Instance Instance002
12400 9 Â Â 04/12 12:40:26 ### ### ServiceTabViewModel.ServiceTabViewModel() - Initializing services tab for instance: Instance002
12400 4 Â Â 04/12 12:40:26 ### ### GxClientInfo.IsSQLAlwaysOnHighAvailabilityCSNode() - Error accessing registry to determine whether client is a SQL AlwaysOn High Availability node
12400 16 Â Â 04/12 12:40:26 ### ### TroubleShootingTabViewModel.TroubleShootingTabViewModel() - Successfully initialized Troubleshootig tab for instance Instance002
12400 10 Â Â 04/12 12:40:26 ### ### GxProcCtrl.GetActiveSimpanaProcessList() - Getting active simpana processes for instance: Instance002
12400 4 Â Â 04/12 12:40:26 ### ### GxClientInfo.IsSQLAlwaysOnHighAvailabilityCSNode() - Exception Message SObject reference not set to an instance of an object.]
12400 4 Â Â 04/12 12:40:26 ### ### GxClientInfo.IsSQLAlwaysOnHighAvailabilityCSNode() - Exception Source .GxAdminManagedDll]
12400 4   04/12 12:40:26 ### ### GxClientInfo.IsSQLAlwaysOnHighAvailabilityCSNode() - Exception StackTrace s  at GxAdminBackendDll.GxClientInfo.IsSQLAlwaysOnHighAvailabilityCSNode(String instancename)]
12400 4 Â Â 04/12 12:40:26 ### ### GeneralTabViewModel.GeneralTabViewModel() - Successfully initialized general tab for instance: Instance002
12400 13 Â Â 04/12 12:40:26 ### ### StreamsViewModel.StreamsViewModel() - Successfully initialized streams tab for instance: Instance002
12400 11 Â Â 04/12 12:40:26 ### ### LoggingTabViewModel.LoggingTabViewModel() - Upload logs enable flag is False
12400 11 Â Â 04/12 12:40:26 ### ### LoggingTabViewModel.LoggingTabViewModel() - Successfully initialized logging tab for instance: Instance002
12400 18 Â Â 04/12 12:40:26 ### ### GxFailoverCtrl.UpdateConfiguration - GetAllCommServeFailoverNodes returned empty string
12400 18 Â Â 04/12 12:40:26 ### ### GxFailoverCtrl.GxFailoverCtrl - Failed to update failover config
12400 18 Â Â 04/12 12:40:26 ### ### GxFailoverCtrl.GxFailoverCtrl - Exception Message ÂGetAllCommServeFailoverNodes returned empty string]
12400 18 Â Â 04/12 12:40:26 ### ### GxFailoverCtrl.GxFailoverCtrl - Exception Source ÂGxAdminManagedDll]
12400 18   04/12 12:40:26 ### ### GxFailoverCtrl.GxFailoverCtrl - Exception StackTrace  at GxAdminBackendDll.GxFailoverCtrl.UpdateConfiguration()
  at GxAdminBackendDll.GxFailoverCtrl..ctor(String appName, String instance, Boolean bInitLogging)]
12400 18 Â Â 04/12 12:40:26 ### ### FailoverTabViewModel.FailoverTabViewModel - Failed to initialize and populate configuration
12400 18 Â Â 04/12 12:40:26 ### ### FailoverTabViewModel.FailoverTabViewModel - Exception Message Failed to update failover config]
12400 18 Â Â 04/12 12:40:26 ### ### FailoverTabViewModel.FailoverTabViewModel - Exception Source GxAdminManagedDll]
12400 18 Â Â 04/12 12:40:26 ### ### FailoverTabViewModel.FailoverTabViewModel - Exception InnerException /GxAdminBackendDll.GxException: GetAllCommServeFailoverNodes returned empty string
  at GxAdminBackendDll.GxFailoverCtrl.UpdateConfiguration()
  at GxAdminBackendDll.GxFailoverCtrl..ctor(String appName, String instance, Boolean bInitLogging)]
12400 18 Â Â 04/12 12:40:26 ### ### FailoverTabViewModel.FailoverTabViewModel - Exception StackTrace 1 Â at Gx