Feature Release update to 11.30 is failing with error "Update history file is corrupt"
is there any KB for this error?
I’m unable to find one
Solved
Feature Release update to 11.30 is failing with error "Update history file is corrupt"
- Vaulter
Hi
We have seen this issue once, can you rename that file and try again please?
\Commvault\ContentStore\Updates\Updates_Instance001.xml
Best Regards,
Sebastien
- Explorer
- Vaulter
Do you have that folder and some files then?
Do you have the option to repair the installation?
Best Regards,
Sebastien
- Explorer
I’m not getting the Repair Instance option.
these are the files that I could find in Updates folder
+2- Vaulter
Hi
Could you please send me the entire UpdateInfo.log? It would assist us in identifying the problem and recommending the best way to resolve it.
- Vaulter
- Answer
This usually happens when the process or machine crashed.
Can you try Resume first and then if that’s not working Cleanup and start again?
Let me know
Best Regards,
Sebastien
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