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Force failure on backups not progressing

  • February 22, 2022
  • 4 replies
  • 1074 views

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Hi,

 

I found one of my colleagues destroyed one of the server we backed up via File System agent without previously de-configuring it in Commvault. That ended up in a backup job stuck in pending status on “scan” phase during days.

Is there any way to force a backup to be killed if it is stuck in a specific task and it has no progress after some time, possibly without using workflows?

Thanks!

 

Best answer by Hyder

Woops my bad, I completely skipped over that part! The built in option kills it after 24hrs automatically. In Control Panel → Data → Job Management you can control to some level a global parameter for the behavior.

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4 replies

Hyder
Vaulter
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  • Vaulter
  • 86 replies
  • February 22, 2022

Are you not able to just right click and Kill the job? Eventually, after some retries the job should auto-clear itself too.


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  • Author
  • Byte
  • 16 replies
  • February 22, 2022

Thanks Hyder,

Obviously I was looking for a method that doesn’t imply human actions but I didn’t specify that, my fault :).


Hyder
Vaulter
Forum|alt.badge.img+8
  • Vaulter
  • 86 replies
  • Answer
  • February 22, 2022

Woops my bad, I completely skipped over that part! The built in option kills it after 24hrs automatically. In Control Panel → Data → Job Management you can control to some level a global parameter for the behavior.


Forum|alt.badge.img+5
  • Author
  • Byte
  • 16 replies
  • February 22, 2022

Thanks!

That looks promising!

 


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