Hello,
Currently working on a hardware refresh. Old server is CV 11.16. New server will be CV 2023e. Took a DR backup of the old server and tried to restore it on the new server using the Recovery Assistant but i’m getting error during the “Check and Upgrade database as needed”.
CSRecoveryAssistant.log shows:
21212 5 11/23 13:54:11 ### ### ### - Upgrading database commserv
21212 5 11/23 13:54:11 ### ### ### - Launching DatabaseUpgrade.exe -phasename All -instance Instance001 -productname CommServer -oemId 1 -DBUpgradeDir "C:\Program Files\Commvault\ContentStore\Base\DBUpgrade" -DBBackupDir "C:\Program Files\Commvault\ContentStore\iDataAgent\JobResults" -log "C:\Program Files\Commvault\ContentStore\Log Files"
21212 5 11/23 13:54:11 ### ### ### - Executing process: [DatabaseUpgrade.exe]
21212 5 11/23 14:06:19 ### ### ### - Error: Execution of process [DatabaseUpgrade.exe] exited with code [2]
21212 5 11/23 14:06:19 ### ### ### - Error: Failed upgrading database commserv. Check DatabaseUpgrade.log for more information
21212 1 11/23 14:07:16 ### ### ### - User canceled in recovery/post operations page
21212 1 11/23 14:07:16 ### ### ### - Exiting ..
21212 1 11/23 14:07:16 ### ### ### - *********************E X I T***************************
Databaseupgrade.log shows:
14280 808 11/23 14:06:19 ### INIFileProcessor::executeSQLList() - Execution of file [C:\Program Files\Commvault\ContentStore\Base\DBUpgrade\CommServer\MainUpgrade/DBStoredProcedure\AppGetCompanySecurityPostureScore.sql] failed
14280 808 11/23 14:06:19 ### INIFileProcessor::processPhase() - Failed to process Phase [DBStoredProcedure]. ReturnCode [2]
14280 808 11/23 14:06:19 ### DBUpgrade::executePhase() - Failed to process Phase [MainUpgrade] for Config File [C:\Program Files\Commvault\ContentStore\Base\DBUpgrade\CommServer\DBConfig.ini], RestartPoint [<?xml version="1.0" encoding="UTF-8" standalone="no" ?><CVDBUpgrade_ProcessPhase currentFileName="" currentLstFileName="" currentStep="2" phaseName="MainUpgrade"><currentSubPhase currentFileName="AppGetCompanySecurityPostureScore.sql" currentLstFileName="All_Proc_Upg.lst" currentStep="1" phaseName="DBStoredProcedure"/></CVDBUpgrade_ProcessPhase>].
14280 808 11/23 14:06:19 ### DBUpgrade::executePhase() - Failed to process Phase [MainUpgrade] for Config File [C:\Program Files\Commvault\ContentStore\Base\DBUpgrade\CommServer\DBConfig.ini].
14280 808 11/23 14:06:19 ### DBUpgrade::executePhase() - Please check log file [C:\Program Files\Commvault\ContentStore\Log Files\CommServer_All_ErrorLog.txt] for details.
14280 808 11/23 14:06:19 ### DBUpgrade::runMainUpgrade() - Failed to execute Phase [MainUpgrade] for Database [CommServ].
14280 808 11/23 14:06:19 ### DBUpgrade::runUpgrade() - Main Upgrade failed for Database [CommServ].
14280 808 11/23 14:06:19 ### DatabaseUpgrade() - retValue [2].
Any suggestions? Do i need to upgrade first the old CV from 11.16 to 2023e?
REgards,
