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Health Tile Spinning

F
Byte
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Hello,

Yesterday I updated the software version on my server hosting the command center to 11.32.59. Since then, when i log into the command center, in the health tile, there is a spinning circle. Any tips on how to get this populated properly again?

Regards

Fergus

Best answer by 123qweasd

Maybe upgrading would help…?

 

 

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    7 replies

    F
    Byte
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    • FergusM
    • Author
    • Byte
    • 6 replies
    • March 12, 2025

     

    F
    Byte
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    • FergusM
    • Author
    • Byte
    • 6 replies
    • March 28, 2025

    I did some digging and the Remote private metrics reporting piece wasn’t enabled. I enabled it and used the FQDN of the Command Center server in this format : http://metricsserver1.domain.com:80/.

    I did an IISreset and restarted the Tomcat and MongoDB service but that didn’t help. Rebooting the server itself didn’t help either.

    Does anyone have any ideas?

    Regards

    Fergus

     

     

    1
    Bit
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    • 123qweasd
    • Bit
    • 2 replies
    • Answer
    • April 9, 2025

    Maybe upgrading would help…?

     

     

    F
    Byte
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    • FergusM
    • Author
    • Byte
    • 6 replies
    • April 9, 2025

    You are right. It is a bug on our current version. We are planning an upgrade now.

    1
    Bit
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    • 123qweasd
    • Bit
    • 2 replies
    • April 11, 2025

    Where can you see the list of bugs in your version? I cant find that list… 🤔

    F
    Byte
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    • FergusM
    • Author
    • Byte
    • 6 replies
    • April 11, 2025

    Maintenance Release 11.32.69 (Oct 01, 2024)

    I can see this : Fixing issue with health tile not loading on dashboard due to error "Arithmetic overflow error converting expression to data type nvarchar"

    1
    1 person likes this
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      123qweasd
    J
    Vaulter
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    • JavierVaulter
    • Vaulter
    • 248 replies
    • April 11, 2025

    FR32.59 was released on June 2024, almost a year ago.

    As others have said, I would start by updating the environment to the latest MR available for FR32, which is 92 at the time of writing.

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