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How Commvault checked laptop location

  • October 24, 2022
  • 5 replies
  • 64 views

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Hello team 

Where i can find info about how “last seen loaction” mechanism works?

What adapter will check?

WHat happen if user enable VPN?

Best answer by Mike Struening

My pleasure!

Confirmed for you, straight from dev:

Track location by IP address via whatever adapter can reach the internet

If you are using a VPN, we would potentially assume the laptop is wherever the VPN lives (though it depends on how much the VPN does, for example a VPN might only act when a name can’t be resolved, but not for EVERYTHING).

Let me know if this helps!

5 replies

Mike Struening
Vaulter
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@Dmitriy , I believe it is via its IP address.

https://documentation.commvault.com/11.24/expert/4500_tracking_location_of_laptop_client_from_web_console.html

That said, the docs don’t cover the details you require, so I’ll get some more information for you.

Thanks!


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  • Author
  • Novice
  • October 25, 2022

@Mike Struening Thank you very much I would appreciate it


Mike Struening
Vaulter
Forum|alt.badge.img+22

My pleasure!

Confirmed for you, straight from dev:

Track location by IP address via whatever adapter can reach the internet

If you are using a VPN, we would potentially assume the laptop is wherever the VPN lives (though it depends on how much the VPN does, for example a VPN might only act when a name can’t be resolved, but not for EVERYTHING).

Let me know if this helps!


Forum|alt.badge.img+4
  • Author
  • Novice
  • October 25, 2022

Thanks for help!


Mike Struening
Vaulter
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Anytime!