Solved

How Commvault checked laptop location

  • 24 October 2022
  • 5 replies
  • 53 views

Userlevel 1
Badge +5

Hello team 

Where i can find info about how “last seen loaction” mechanism works?

What adapter will check?

WHat happen if user enable VPN?

icon

Best answer by Mike Struening RETIRED 25 October 2022, 15:50

View original

5 replies

Userlevel 7
Badge +23

@Dmitriy , I believe it is via its IP address.

https://documentation.commvault.com/11.24/expert/4500_tracking_location_of_laptop_client_from_web_console.html

That said, the docs don’t cover the details you require, so I’ll get some more information for you.

Thanks!

Userlevel 1
Badge +5

@Mike Struening Thank you very much I would appreciate it

Userlevel 7
Badge +23

My pleasure!

Confirmed for you, straight from dev:

Track location by IP address via whatever adapter can reach the internet

If you are using a VPN, we would potentially assume the laptop is wherever the VPN lives (though it depends on how much the VPN does, for example a VPN might only act when a name can’t be resolved, but not for EVERYTHING).

Let me know if this helps!

Userlevel 1
Badge +5

Thanks for help!

Userlevel 7
Badge +23

Anytime!

Reply