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How do plan rules work ?

  • November 14, 2024
  • 3 replies
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Hi,
currently I’m struggeling with the implementation of Plans and Plan Rules in an existing Commcell (V11.32.73)

I created a Plan Rule, to select all Clients with File Server solution, that are associated with an exsiting Client Computer Group to be assigned to an exsiting Plan.
I don’t find any clients in the Waiting Room, and the clients I intend to assign, are also not present in the Excluded Entities list.
I tried the Rule with All Regions and Any Region selected. did not change the outcome.
I also removed the wanted solution, resulting in Any Solution.
Now I find one client in the Waiting room.
Even though the solution is shown as File Server, I can click on that client’s subclient and end up in a HANA subclient.

Why don’t I get the regular File Server solutions listed for the Plan Rule and is there something I missed ??
There is no Default Plan defined for the Commcell, as requested in the documentation.


regards
Klaus

Best answer by johanningk

found the solution :

the subclients must be disassociated from exsiting Storage Policies to show up in the waiting room …..

so during migration I have to remove the desired clients from existing StoragePolicies before beeing able to (bulk) assign them to a plan, using plan rules

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  • November 15, 2024

found the solution :

the subclients must be disassociated from exsiting Storage Policies to show up in the waiting room …..

so during migration I have to remove the desired clients from existing StoragePolicies before beeing able to (bulk) assign them to a plan, using plan rules


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  • January 24, 2025

@johanningk thanks for posting the solution. Do you by any chance know how often the rules reevaluate? Or does is it supposed to show servers that match the rules immediately?


Onno van den Berg
Commvault Certified Expert
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We also identified this as well. Imho this takes away a lot of the smartness that I would think a plan rules feature should have. I would currently argue that it should be called "Plan assigner" instead of "plan rules". Yes, it allows you to assign a rule via plan rules, but it will only work once and it doesn't have a feature that allows you to verify the plan rules e.g. to see if the clients are assigned to the defined plans based on the rules.

I'm raising two CMRs to enhance it with the following:

  • Offer the ability to dynamically assign plans based on the rules. Meaning if you make changes to the rules that it will reprocess the rules and automatically re-assigns the clients (and subclients) to plans according to the rule definition.
  • In case customer decides to remain in static mode, meaning plan rules only assign once, Command Center should offer the ability to perform a plan rule validation allowing customer to identify mismatches. 

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