When I setup a HPe Catalyst library I’m getting the following message after I enter the information for the library, host user account etc: it does detect the store Ok, but when I click on OK. I get the alert “Installation Directory look up failed for given mediaagent”. I have same media agent configure for another Cat library on different storeonce ok. I change the Media agent to use a different one, it finishes Ok. Anyone have any ideas.
Answer
Installation Directory look up failed for given mediaagent
- Novice
Best answer by Mike Struening
Can you try the Expert Storage Config and add the library first, then add in the UNC path as the mountpath.? I have seen that fix the issue in many of our incidents.
Details are described here:
https://documentation.commvault.com/11.25/expert/8967_expert_storage_configuration_advanced.html
If you have a question or comment, please create a topic
+22- Vaulter
- Answer
Can you try the Expert Storage Config and add the library first, then add in the UNC path as the mountpath.? I have seen that fix the issue in many of our incidents.
Details are described here:
https://documentation.commvault.com/11.25/expert/8967_expert_storage_configuration_advanced.html
- Novice
Mike, Thanks. That worked. Configured the Alias and then built the Catalyst Library from there. Goes to show you, Commvault usually has 4 or 5 different way to do something, just have to try and remember them.
Thanks
+22- Vaulter
Glad to help! Yeah, there are always a few ways to accomplish a goal. When in doubt, come ask around here and we’ll get you an answer!
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