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Question

IntelliSnap

  • Nov 11, 2026 11:03 AM UTC
  • 2 replies
  • 11 views
ApK
Explorer
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Hi all.

 

I have a mix of HyperScaleX/Commvault Grid servers and Commvault Flex Open MediaAgents, so no Windows MediaAgents.

I’m looking into utilizing IntelliSnap for hardware snapshots of physical servers. The client servers I want to use IntelliSnap on, is a mix of Linux and Windows servers.

When I try to configure the IntelliSnap on the Windows client servers, I’m not able to choose any of the HypeScaleX/Flex Open MediaAgents as the proxy. Does this mean that I cannot use IntelliSnap on Windows servers unless I have a Windows MediaAgent?

 

Thanks

-Anders

2 replies

Vaulter
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  • Karthick RVaulter
  • Vaulter
  • Nov 11, 2026 1:39 PM UTC

Hi Anders,

If you are referring specifically to IntelliSnap for physical Windows File System clients, then yes, this can be expected.

As per the Commvault IntelliSnap documentation, the proxy MediaAgent needs to be compatible with the source volumes being presented and mounted. For Windows File System snapshots, this generally means using a Windows MediaAgent as the proxy. Hence it is not showing the HyperScale(linux MA) I think so.

There may also be additional requirements depending on the source OS, proxy OS, storage array/snapshot engine, and the type of IntelliSnap operation being performed.

I would recommend checking the current configuration against the documented requirements here:

Hope this helps.

ApK
Explorer
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  • ApKExplorer
  • Author
  • Explorer
  • Nov 12, 2026 12:40 PM UTC

​@Karthick R Thanks for your answer.

 

We are going to use the IntelliSnap for all workloads, Windows File system, Linux file system, MSSQL, Oracle etc. 

Are there any reason why IntelliSnap can’t be used cross platform? 

 

Regards

-Anders

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