+4Hi,
We are getting a Communicatins failure between a SQL Windows server and our commserve. The Error returned is : Invalid Certificate. Check if the Client has a valid Certificate.
client shows Not Ready Status
Has anyone ever seen this? If so is it a CV error or is there something the SQL ADMIN has to check on their side?
Best answer by Javier
The process should be pretty quick as long as the communication between CS and Client is there.
You may also try the manual operation described in the following documentation link;
If that also fails, I would suggest to raise a new case with the Client Support Focus group to run further analysis on this condition
+19“By default, client certificates are automatically renewed every 6 months for clients and every 5 years for the CommCell Certificate Authority (CA). However, you can manually renew a certificate that has been revoked.”
https://documentation.commvault.com/2023e/expert/client_certificates.html
Could you try revoking the existing certificate for the client then renewing it and seeing if this helps?
Steps are here:
https://documentation.commvault.com/2023e/expert/revoking_client_certificate_from_commcell_console.html
Chris
+4Hi Thanks,
I checked and the Certificate is active and valid til 6/24.
Thanks
Hi
Try renewing the certificate as advised by
+4The physical server (showed revoked) I click renewed still waiting how long does it usually take to take effect?
Thanks
The process should be pretty quick as long as the communication between CS and Client is there.
You may also try the manual operation described in the following documentation link;
If that also fails, I would suggest to raise a new case with the Client Support Focus group to run further analysis on this condition
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