ERROR CODE [28:153]: The mailbox profile used by this product is invalid. Please try using MDBVU, Outlook or any other Exchange client to check if the profile works correctly.
Using: CommVault 7.0.0
That is the error code with every Information store that trys to backup.
please help to resolve the issue eplease
Best answer by Orazan
Okay I had hoped so haha. I would create a new profile as a first step.
Good morning. I would recommend that you recreate the profile for the service account designated in the properties of the Mailbox Agent as well as make sure that the service account has the proper permissions set in your environment to allow the service account to have full access to the users Mailboxes.
Can you please tell me if you correctly listed being on Commvault version 7 or is that a typo?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
