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Is it possible to restore enterprise vault shortcuts from Commvault exchange (DAG) backup ?

  • Feb 21, 2024 9:13 AM UTC
  • 2 replies
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Dear All, 

 

Our mails and attachments are archived via enterprise vault and it will leave a shortcut to open it. 

Somehow we lost all the shortcuts in our mailbox. 

Is it possible to restore enterprise vault shortcuts from Commvault exchange (DAG) backup?

Please let me know. 

Thank you. 

 

Best regards, Rajes

Best answer by sbhatia

Hi @Rajes_Singh , 

 

That’s a great question. 

I understand that you are already working with Support for this issue on case 240216-448. 

 

Regards,

Shikhil Bhatia

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2 replies

sbhatia
Vaulter
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  • Vaulter
  • Answer
  • Feb 22, 2024 2:21 PM UTC

Hi @Rajes_Singh , 

 

That’s a great question. 

I understand that you are already working with Support for this issue on case 240216-448. 

 

Regards,

Shikhil Bhatia


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  • Author
  • Novice
  • Feb 22, 2024 2:25 PM UTC

Hello Shikhil 

Yes, I have a case with CV support. 

 

regards,

Rajes