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Is support.commvault.com down?


Ken_H
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I’m getting “The site can’t be reached” when trying to access either support.commvault.com or ma.commvault.com.  Other sites are working fine.  Is there an issue this morning.  July 13, 2021 8:00 AM MDT.

Ken

Best answer by Damian Andre

Hey @Ken_H - had a chat with the MA team and there were no recorded outages or issues that we observed around that time today. Its possible that there was some sort of network glitch between our data center and you that had a temporary issue. We’re checking that with the network team to see if they detected anything.

In either case, thanks for making us aware - will let you know if we find anything new.

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Damian Andre
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Hey @Ken_H - not sure what happened there. I’ll check with the team to see if there were any planned or unplanned outages.


Damian Andre
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  • 1229 replies
  • Answer
  • July 13, 2021

Hey @Ken_H - had a chat with the MA team and there were no recorded outages or issues that we observed around that time today. Its possible that there was some sort of network glitch between our data center and you that had a temporary issue. We’re checking that with the network team to see if they detected anything.

In either case, thanks for making us aware - will let you know if we find anything new.


Ken_H
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  • July 13, 2021

I was stuck in meetings all morning and when I check it now it’s back to normal.  It was probably something on my end.  Thanks for checking.

Ken


Damian Andre
Vaulter
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Ken_H wrote:

I was stuck in meetings all morning and when I check it now it’s back to normal.  It was probably something on my end.  Thanks for checking.

Ken

Ugh, meetings. :joy:

No prob!


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