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Question

Issue openning support tickets

  • April 11, 2025
  • 1 reply
  • 12 views

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I'm not able to open a support ticket. Can anyone help me? 

The page freezes at the point where it is loading AI data.

See screenshots below. 

 

Issue with Google Chrome and Microsoft Edge browser. 

 

I tried the phone number for contacting support in my region, but the call was horrible, I couldn't understand anything and the call dropped.

 

1 reply

sbhatia
Vaulter
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  • Vaulter
  • 47 replies
  • April 11, 2025

Hi Eduardo,

Thank you for bringing this to our attention.

I've just verified the functionality on my end, and everything appears to be working as expected. We did notice a similar issue earlier, but it was resolved after clearing the browser cache and cookies.

I recommend giving that a try, and then accessing the page again. Please let us know if the issue persists—we’re here to help.

 

Regards,

Bhatia


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