issue when restore mysql using full instance by xtrabackup

Hi @shenming 

We are trying to connect to the MySQL server after data restore is completed and by some reason it’s failing. Would you please raise a support ticket for this? We may have to take a look at it a little more detail.

Thanks,

Sunil-

Hi @Sunil  What’s the meaning of raise a support ticket? How to do it ?

Hi @shenming 

You need to contact Commvault support at https://ma.commvault.com/Account/Login?ReturnUrl=%2F and raise a case.

Thanks,

Sunil

@shenming , can you confirm if you opened a support case (and provide the incident number)?

I looked under your name and do not see one.

Thanks!