Media Agent - installation directory drive is getting full

  • 6 October 2021
  • 5 replies

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Media Agent - installation directory drive is getting full due to Temp folder 
C:\Program Files\Commvault\ContentStore\Base\Temp
There are several files start with CVRF*  . why this folder is filled up? Can we delete all these files?


Best answer by Mike Struening RETIRED 6 October 2021, 17:12

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Userlevel 7
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CVRF files are generated by the cloud.

There is an additional setting that can be set in the properties of the MediaAgent under advanced/additional settings:

Name - nCloudUseTempFile
Category - MediaAgent
Type - Integer
Value - 0

Once set, delete any CVRF files and restart Commvault services.  Please update me with the results.

For more info, look here:



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Hi Mike,


Really appreciated for your support. 


let me follow suggested steps and update you accordingly. 


thanks again!

Userlevel 7
Badge +23

Happy to help!  Let me know if you have any questions (as well as the results)!

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HI Mike,

Problem has been fixed.

Thanks a lot. 


Userlevel 7
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Appreciate you coming here to share with us!  We’ll be here for you if the need arises :nerd: