+7Hello All,
we have percona-mongodb with 10 nodes.Snaps completedsuccesfully. BUt backup copy fails as following. My commvault version is 11.32.76. I coudlnt not find details error on the backup copy logs
Error Code: [32:392]
Description: Internal software error occurred. : [Mount failed:OS mount failed (MM.60614) (MM.-335352634)]
Source: gbmnsp10, Process: MongoDB
Hi
Please check the MongoDB log, and the CVMA log from the Media Agent during the problem-reported time.
Note: Also, you can try to remove the existing snap from to be copied flag and age the snap. Trigger a new snap with backup copy and check the status.
Regards,
Wasim
+7Hello
I have tried that “Also, you can try to remove the existing snap from to be copied flag and age the snap. Trigger a new snap with backup copy and check the status” Once, It is working fine then It fails again with the same error. Error Code: [32:392]
Description: Internal software error occurred. : [Mount failed:OS mount failed (MM.60614) (MM.-335352634)]
CVMA.log looks fine
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
