i am following the below link for splitting commserv and media agent , where commserv to a new machine and keepin exising commserv as only media agent ,
i moved the DDB using config only option to second instance MA , since the dedup is in same server and location reachable to new MA
once the spliitt is finished media agent and library is online but i am getting below error
Hello
These kinds questions are much better targeted under a support ticket as an FYI.
it seems that in the move your DDB is out of Sync and attempting to sync up.
You can force this by performing a cycle on the MA. If you are in Storage resources » deduplication engines and looking at the top level of your DDB you should be able to see its status at the top right. that will also give you a indication as to what it is struggling with.
Kind regards
Hi
The logging line just above this line
Failed to connect to SIDBEngine []. iRet[53001]
Will give you more info on what the error seems to be. To be double sure, can you check if the DDB MA Name / IP Address printing in the logs is what it should be?
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