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Network gateway

  • October 12, 2026
  • 1 reply
  • 9 views

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Hi All,

 

i found some informations regarding gateway but my enviroment was not available. 

 

So we are using network gateway for customer agent based backup. Actually when we are installing an agent like sql or active directory we are putting the gateway ip adress during the installation into the commserve field. So the client is regstored to the gateway. Thats fine for now. Actually we are in the situation to add more gateway servers because the enviroment is growing up. 

 

We are working with groups and firewall rules over the groups. No we have 2 Questions:

 

  1. What happend with the traffic if we add an second gateway into the group ?

Is commvault managening the rounting over both automaticly ? If yes wich rules are used to put the traffic over node 1 instead of node 2 ? How is commvault acting with restores over the gateway ?

 

  1. as written before we registerd all clients over the first gateway. If we now implemnt a second or third one and the first one is crashed is the client communication still possible ? 

 

Thanks for your help

1 reply

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  • Vaulter
  • October 12, 2026

Hello SSchmidt,

 

  • When multiple network gateways are available to reach a remote machine within a group, the system automatically selects the gateway with the lowest network latency for data transfer. If two or more gateways have comparable latency, one of the eligible gateways is selected automatically.

  • Yes. When multiple network gateways are configured, the solution provides fault tolerance. Connections are established through one of the available and operational network gateways, and if a gateway becomes unavailable, traffic can be routed through another healthy gateway. This helps maintain connectivity and minimizes disruption to data transfer operations.

Thanks

Prakash