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Answer

operating instance has been exceeded the licensed Usage.

  • February 4, 2022
  • 4 replies
  • 1629 views
R
Novice

Commvault Some Backup job not working. 

after running backup job is showing error :{32:408}

Error message  : The Usage for Operating instance has been exceeded the licensed usage.

 

 

 

Best answer by Stuart Painter

Hi @Rajinder Prasad 

The message suggests you have exceeded the maximum number of operating instances (clients) that your license allows.

There are a few things you can check:

Check Audit Trail to see if new clients have been added unexpectedly.

Check License Summary report to see the counts of clients against your license entitlement

Occasionally clients can consume one type of license unexpectedly, depending on the installation type, so you may have VMs consuming operating instance licenses if agents have been manually installed on those VMs.

Take a look at these other threads for more details:
 

 

 

Thanks,

Stuart

If you have a question or comment, please create a topic

4 replies

S
Vaulter
Forum|alt.badge.img+15

Hi @Rajinder Prasad 

The message suggests you have exceeded the maximum number of operating instances (clients) that your license allows.

There are a few things you can check:

Check Audit Trail to see if new clients have been added unexpectedly.

Check License Summary report to see the counts of clients against your license entitlement

Occasionally clients can consume one type of license unexpectedly, depending on the installation type, so you may have VMs consuming operating instance licenses if agents have been manually installed on those VMs.

Take a look at these other threads for more details:
 

 

 

Thanks,

Stuart

Customer Support
R
R
Novice

Hi Stuart

 

I know 10 Laptop client is consuming the operating instance License.

Please tell me. existing client agent How to free the operating instance license from the client agent and how to apply  Desktop & Laptop License in client agent without Uninstallation. 

 

Thanks & Regards

Rajinder 

S
Vaulter
Forum|alt.badge.img+15

Hi @Rajinder Prasad 

I see you’ve opened up a new thread for your 10 laptop licenses:
 

 

Usually laptop license consumption is governed by the client OS.

For example, if the client OS is Windows 10, then it should consume a desktop/laptop license, however, if it’s running Windows Server, then it will consume an OI license.

As you have that new thread opened, I’ll mark this one as answered.

Thanks,

Stuart

Customer Support
Mike Struening
R
R
Novice

Hi,

Thanks for the response, Now issue is fixed!

Regards

Rajinder 

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