+4Hi,
outlook add-in installed, the archived message still shows (Quick Look) and i can’t find options for add-in like (Preview , Download).
i tried to remove and re-install but it seems the same issue, while there is another PC with the same setup and works fine..
Can someone please help?
Best answer by Vinod Kumar G
Hello
I would like to inform your that the primary details to check here is the version of Outlook used, latest version of Outlook is no longer supported.
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Deprecation Notice for Outlook Add-In
https://documentation.commvault.com/2024e/expert/deprecation_notice_for_outlook_add_in.html
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Effect of Deprecation
Commvault no longer supports the Outlook Add-in for versions more recent than Outlook 2016. If you upgrade your Outlook version from 2016 to a more recent version, the Commvault Outlook Add-in will no longer work. You can continue to use Outlook Add-In with Outlook 2016.
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+2Hello
I would like to inform your that the primary details to check here is the version of Outlook used, latest version of Outlook is no longer supported.
----
Deprecation Notice for Outlook Add-In
https://documentation.commvault.com/2024e/expert/deprecation_notice_for_outlook_add_in.html
----
Effect of Deprecation
Commvault no longer supports the Outlook Add-in for versions more recent than Outlook 2016. If you upgrade your Outlook version from 2016 to a more recent version, the Commvault Outlook Add-in will no longer work. You can continue to use Outlook Add-In with Outlook 2016.
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+4Thanks Vinod, I'm just wonder how it works with another pc with outlook 2019. is it depend on something?
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