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Please, Wait While Our Servers Start Up

  • October 12, 2023
  • 3 replies
  • 1294 views
M
Byte
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Hello, Team

I have deployed and completed configuration of commserve server in about 3 weeks and when trying to access the command center; the error below shows upp.

I have restarted the tomcat services multiple times. Kindly help on this

 

 

Best answer by Nikos.Kyrm

Helo, check this thread

 

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jbb
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3 replies

B
Vaulter
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Hi Mubaraq,

The Command Center needs to communicate with a Commvault Web Server to initialize and operate. That message means that the Web Server is not responding, and the Command Center is waiting for it to come up before initializing.

Confirm that the Web Server is up and running, and if it is installed on a different machine Command Center, also make sure connectivity between the two systems is not being blocked by a firewall.

 

Scott Moseman
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  • Scott Moseman
    Scott Moseman
Nikos.Kyrm
Byte
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  • Nikos.Kyrm
  • Byte
  • 204 replies
  • Answer
  • February 26, 2024

Helo, check this thread

 

Alex Deaconu
M
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  • Alex Deaconu
    Alex Deaconu
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    mallic
M
Bit
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  • mallic
  • Bit
  • 4 replies
  • January 12, 2025

​@Nikos.Kyrm pointed us the in the right direction. The reference to iireset in the thread he pointed to worked for me

Damian Andre
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  • Damian Andre
    Damian Andre

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