Skip to main content
Solved

PostgreSql block level backup media agent error

  • April 20, 2024
  • 7 replies
  • 301 views

Forum|alt.badge.img+5

disks are set to lvm on my postgre server.
When I want to take native block level backup I keep getting error
error code: 32:392 media agent not installed

 

 

 

Best answer by Sunil

Excellent!

Glad to be of help.

7 replies

Sunil
Vaulter
Forum|alt.badge.img+13
  • Vaulter
  • April 21, 2024

Hi @BillyBoo 

MediaAgent package is a required package for performing IntelliSnap/BlockLevel operations even though it’s LVM snap. Can you please install MA package on this Postgres server and try again?

 

Thanks,

Sunil-


Forum|alt.badge.img+5
  • Author
  • Novice
  • April 21, 2024

Thanx @Sunil   your advice fix media agent error. 

I also had to change the posgres data path.thank you 👏.

after full backup.transaction logs backup run immediatly but it gives error messages  ike this.

Error Code: [94:66]

Description: PostgreSQL Database: The Data backup has failed. Archive Log files are missing preventing this job from completing on Instance [~postgre_5432~] Client [~postgre~]. Please run a FULL backup. Source: postgre, Process: PostGresLogBackupParent”
 

 

how can i fix that . also what is the best plan config for postgresql blockbased bacup.i need the log backup every 2 hours

 

thank you

 


Sunil
Vaulter
Forum|alt.badge.img+13
  • Vaulter
  • April 22, 2024

Hi @BillyBoo ,

Is there any archive log cleanup happening outside Commvault backups? If there is any Archive log is missing from Archive directory, we need to run the next backup as full to ensure we don’t have a broken sequence of logs which impacts PIT recoverability.

 

For achieving 2 hours log backup, you can schedule an automatic log backup schedule with 2 hours max interval.

 

Thanks,

Sunil


Forum|alt.badge.img+5
  • Author
  • Novice
  • April 22, 2024

@Sunil  there is no other log cleanup sw except commvault.

i already tried full backup  2-3 times all job gives same error messages. i saw commvault create backup log but always give  error messages.

 

 

 

thanx

 

billy

 

 


Sunil
Vaulter
Forum|alt.badge.img+13
  • Vaulter
  • April 22, 2024

Hi @BillyBoo 

Can you please share the backup logs in direct message?

 

Thanks,

Sunil-


Forum|alt.badge.img+5
  • Author
  • Novice
  • April 22, 2024

Hi @Sunil 

i fixed the error.

 

Solutions:  i moved the wal volume to nonroot volume after that  , block backup worked without any problems.

 

thank you for support.

 

 

 

 

 


Sunil
Vaulter
Forum|alt.badge.img+13
  • Vaulter
  • Answer
  • April 22, 2024

Excellent!

Glad to be of help.